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Welcome to our new website.
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NEW Art Deco Range
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New Mix & Match Handles
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Conditions of Sale
To move to a specific section of the Conditions of Sale page, you can select the links below:
Door Furniture
Flooring and Doors
Information and Conditions of Sale - Door Furniture
Making a Purchase
Please browse our door furniture pages and if you wish to make a purchase you may buy online using any of the popular credit and debit cards.
Alternatively you can contact us direct and make payment by cheque or bank transfer.
To Buy Online
This is a simple process, just follow the instructions online:
Handling
We send your order as soon as possible usually the same or next working day. If we cannot despatch within 2 working days we will inform you via e-mail of an expected despatch date.
If an item is out of stock we will back order it for you and e-mail an expected despatch date, you can cancel the order if you would rather not wait.
Some deliveries will be direct from the manufacturer by next working day courier
Delivery Options
You can select the shipping rate according to how quickly you require your parcel.
The weight of the parcel dictates the options you have. We send all parcels using:
Royal Mail First Class Recorded:
Normally next working day delivery, but not guaranteed, must be signed for.
Royal Mail Special Delivery:
Next working day guaranteed (not Saturday) delivery by 1pm, must be signed for.
Courier Business Post:
Next working day delivery between 8am and 5.30pm, (not Saturday), must be signed for. If a second attempt at delivery has to be made there is an extra charge of £7. This is levy charged by the courier.
Credit Card Security
Shop with confidence that your card details are kept secure.
We use Protx to handle all our card transactions. Protx is one of the leading card handling companies and uses 256 bit encryption to protect your card security. Its links to the banking network are completely separate from the Internet and do not cross any publicly accessible networks.
Returns Policy
Please inspect goods on receipt.
We offer a 14 day return policy if you are not satisfied with any item.
Goods must be returned in the condition in which they were sold.
Postage and packing costs cannot be refunded and the cost of the return postage must be paid for by the customer.
Exchanges
Customer to pay additional postage cost
Refunds
A 10% restocking charge will be made on the VAT inclusive price of the returned item, this just helps towards the cost of the credit card fees, packing and handling costs. We do not offer refunds if items have been made specially to order.
Faulty Items
In the unlikely event you receive a faulty item, please inform us immediately for a replacement.
International Orders
We are happy to post anywhere in the world.
VAT will be added to all orders within the EU.
The website will offer postage costs for parcels up to 2Kg in weight. If you have a larger order, the system will ask you to contact us for a postage quote.
When we have established the best way to ship your items we will contact you and then process the order
Contact Details for Returns
Conditions of Sale - Flooring and Doors
Our aim is for every customer to be happy with goods purchased from us. These conditions of sale are designed to prevent misunderstanding on behalf of both the buyer and the seller. You should familiarise yourself with these conditions prior to doing business with us, they are available here on our website and at our premises. These conditions do not preclude your legal rights.
The Seller does not knowingly sell any infested timber. Timber sold is untreated and entirely at the Buyers own risk and accordingly the Seller shall not be liable for any infestation problems thought to arise from such timber. For peace of mind the buyer should consider treating timber.
Where the Buyer has been shown a sample the Seller does not undertake that the bulk shall correspond with the sample in colour, exact dimensions or quality. It is suggested that the Buyer views and examines the bulk stock prior to ordering.
Any advice or recommendation given by the Seller or its employees to the Buyer either verbal or written, is followed or acted upon entirely at the Buyer's own risk and accordingly the Seller shall not be liable for any such advice or recommendation.
The price is exclusive of applicable value added tax, which the Buyer shall be additionally liable to pay to the Seller.
The Buyer shall pay the full price of the goods on delivery or collection. If the Buyer fails to make payment at the due time then without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to:
Goods shall remain the absolute property of the Seller as legal and equitable owner until the Seller has received in cash or cleared funds payment in full for all amounts owing to the Seller.
Where by express agreement with the Seller, the Buyer returns goods to stock, a minimum handling charge of 20% of the invoice value plus carriage costs incurred will be deducted from the amount to be credited.
Bespoke items are not refundable.
The Seller shall take a deposit where goods are being specially made for the buyer to an agreed specification or where goods are to be reserved prior to collection or delivery. The seller will retain the deposit if the Buyer in any way changes agreements made.
Delivery of the goods shall be made by the Buyer collecting from the Seller's premises, or by the Seller delivering the goods to a given address for an agreed charge. Reasonable access and assistance to unload should be provided. Goods will not be off loaded unless payment is received in full.
Risk to the goods shall pass to the buyer upon delivery or collection
The Seller's liability shall not exceed the invoice price of the goods concerned, all liability for consequential loss is expressly excluded.
To move to a specific section of the Conditions of Sale page, you can select the links below:
Door Furniture
Flooring and Doors
Information and Conditions of Sale - Door Furniture
Making a Purchase
Please browse our door furniture pages and if you wish to make a purchase you may buy online using any of the popular credit and debit cards.
Alternatively you can contact us direct and make payment by cheque or bank transfer.
To Buy Online
This is a simple process, just follow the instructions online:
- Select the items you wish to purchase by adding them to your basket
- Proceed to checkout and give your e-mail address, press "continue"
- Select country and then the delivery option you require
- Fill in the delivery address and card details by clicking add
- If the delivery address is the same as on the card tick the box, if not fill in the card address
- Check you are happy with the basket total and proceed to authorisation
- Print your receipt
Handling
We send your order as soon as possible usually the same or next working day. If we cannot despatch within 2 working days we will inform you via e-mail of an expected despatch date.
If an item is out of stock we will back order it for you and e-mail an expected despatch date, you can cancel the order if you would rather not wait.
Some deliveries will be direct from the manufacturer by next working day courier
Delivery Options
You can select the shipping rate according to how quickly you require your parcel.
The weight of the parcel dictates the options you have. We send all parcels using:
Royal Mail First Class Recorded:
Normally next working day delivery, but not guaranteed, must be signed for.
Royal Mail Special Delivery:
Next working day guaranteed (not Saturday) delivery by 1pm, must be signed for.
Courier Business Post:
Next working day delivery between 8am and 5.30pm, (not Saturday), must be signed for. If a second attempt at delivery has to be made there is an extra charge of £7. This is levy charged by the courier.
Credit Card Security
Shop with confidence that your card details are kept secure.
We use Protx to handle all our card transactions. Protx is one of the leading card handling companies and uses 256 bit encryption to protect your card security. Its links to the banking network are completely separate from the Internet and do not cross any publicly accessible networks.
Returns Policy
Please inspect goods on receipt.
We offer a 14 day return policy if you are not satisfied with any item.
Goods must be returned in the condition in which they were sold.
Postage and packing costs cannot be refunded and the cost of the return postage must be paid for by the customer.
Exchanges
Customer to pay additional postage cost
Refunds
A 10% restocking charge will be made on the VAT inclusive price of the returned item, this just helps towards the cost of the credit card fees, packing and handling costs. We do not offer refunds if items have been made specially to order.
Faulty Items
In the unlikely event you receive a faulty item, please inform us immediately for a replacement.
International Orders
We are happy to post anywhere in the world.
VAT will be added to all orders within the EU.
The website will offer postage costs for parcels up to 2Kg in weight. If you have a larger order, the system will ask you to contact us for a postage quote.
When we have established the best way to ship your items we will contact you and then process the order
Contact Details for Returns
Priors Reclamation Ltd
Unit 65, Ditton Priors Industrial Estate
Ditton Priors
Shropshire
WV16 6SS
Tel: 01746 712450
E-mail: vicki@priorsrec.co.uk
Unit 65, Ditton Priors Industrial Estate
Ditton Priors
Shropshire
WV16 6SS
Tel: 01746 712450
E-mail: vicki@priorsrec.co.uk
Conditions of Sale - Flooring and Doors
Our aim is for every customer to be happy with goods purchased from us. These conditions of sale are designed to prevent misunderstanding on behalf of both the buyer and the seller. You should familiarise yourself with these conditions prior to doing business with us, they are available here on our website and at our premises. These conditions do not preclude your legal rights.
The Seller does not knowingly sell any infested timber. Timber sold is untreated and entirely at the Buyers own risk and accordingly the Seller shall not be liable for any infestation problems thought to arise from such timber. For peace of mind the buyer should consider treating timber.
Where the Buyer has been shown a sample the Seller does not undertake that the bulk shall correspond with the sample in colour, exact dimensions or quality. It is suggested that the Buyer views and examines the bulk stock prior to ordering.
Any advice or recommendation given by the Seller or its employees to the Buyer either verbal or written, is followed or acted upon entirely at the Buyer's own risk and accordingly the Seller shall not be liable for any such advice or recommendation.
The price is exclusive of applicable value added tax, which the Buyer shall be additionally liable to pay to the Seller.
The Buyer shall pay the full price of the goods on delivery or collection. If the Buyer fails to make payment at the due time then without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to:
- Refuse to part with the goods
- Cancel any contract or further deliveries
- Make a handling charge of 20% (excluding door furniture) of the invoice value plus any carriage costs incurred.
Goods shall remain the absolute property of the Seller as legal and equitable owner until the Seller has received in cash or cleared funds payment in full for all amounts owing to the Seller.
Where by express agreement with the Seller, the Buyer returns goods to stock, a minimum handling charge of 20% of the invoice value plus carriage costs incurred will be deducted from the amount to be credited.
Bespoke items are not refundable.
The Seller shall take a deposit where goods are being specially made for the buyer to an agreed specification or where goods are to be reserved prior to collection or delivery. The seller will retain the deposit if the Buyer in any way changes agreements made.
Delivery of the goods shall be made by the Buyer collecting from the Seller's premises, or by the Seller delivering the goods to a given address for an agreed charge. Reasonable access and assistance to unload should be provided. Goods will not be off loaded unless payment is received in full.
Risk to the goods shall pass to the buyer upon delivery or collection
The Seller's liability shall not exceed the invoice price of the goods concerned, all liability for consequential loss is expressly excluded.